PBI Terminology

6. location with recurring time scheduled for outreach workers to meet participants. Often includes space for in-depth conversations and on-on-on support
7. institutional contact with some overlap but no standing agreement or ongoing shared work
10. a term used different by all three teams
12. an instrument used to help achieve a task or goal
13. term used by CE and CRC to refer to inviduals receiving support from CEO
14. scheduling a contact in VAN for a follow-up, removing them from other phone banks

1. a location where CRC hosts a recurring event
2. information, knowledge, service, or program that improves the quality of life of an individual
3. institutional contact that has a formal agreement in writing
4. an example of a tool
5. institutional contact with mutual interest in CEO demonstrated by regular meetings or communication and shared expectations for a common goal, but no formal agreement
8. term used to refer to a VAN profile for a resident or participant
9. any actions needed to move ahead connections made at an event (entering contacts into VAN, sending an email to new organizational contacts)
11. term used by CHWs to refer to individuals receiving support