PCD and Me

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Across
  1. 2. time available for work vs. unavailable time
  2. 4. you can create a physician consultation link in this system
  3. 6. entered on a Google form during the phone interaction with Quest
  4. 7. shows number of times physician reaches out to patient
  5. 8. patient can view their Quest Diagnostic results via the (blank)portal
  6. 11. will make calls to verify treatment
  7. 12. kits purchased here requires 4 identifiers for HIPAA
Down
  1. 1. offered to patients with critical labs based on the SOP Matrix document
  2. 3. taking excessive breaks to avoid calls
  3. 5. standard operating procedure
  4. 9. conversation with registered nurse no consult
  5. 10. consult that does not include treatment session