Across
- 3. (8 letters)According to Deming, 85% of the reasons for failure to meet customer expectations are related to deficiencies in systems and process rather than _________
- 4. (5 letters)How many review cycles of performance should be checked for closure of YB Project
- 6. (7 letters)Final _________ approval required for YB Project Closure in Indus
- 8. (13 letters)A process can be in statistical control and not capable of consistently producing good output with _________ limits
- 12. (7 letters)Our ability to assess the performance of a process we wish to improve is only as good as our ability _________ it
- 13. (2 letters)Set, Sort, Shine, Standardize, Sustain
- 14. (9 letters)YB Projects creating value more than INR .5 Cr requires _________ Finance Validation
- 15. (8 letters)This company was the first to advocate Six Sigma in the 1980's
Down
- 1. (6 letters)Charts are a type of bar chart in which the horizontal axis represents categories of interest in descending order, rather than a continuous scale
- 2. (11 letters)To take the pilot solution and implement the clearly defined non-negotiables in every zone
- 5. (4 letters)_________ is the platform for business process management in Indus
- 7. (10 letters)This type of activity changes the size, shape, fit, form or function of material or information to meet customer requirements(2 words)
- 9. (4 letters)A structured approach to identify the areas and ways in which a system can fail
- 10. (9 letters)The number of observations in each interval are counter and their frequency plotted as the height of each bar in a _________
- 11. (8 letters)RCA helps to find solutions for root causes, not for _________