Across
- 2. Making sure customers know about deals, products, and special offers
- 4. Delivering more than what the customer expects
- 6. we need to earn 10 of these
- 7. the s in CSR
- 8. The way you feel when a target has been successfully achieved
- 9. the ultimate goal
Down
- 1. A reward for the best performance in sales
- 3. the end of PEAK
- 5. An important skill for closing every sale and making sure all questions are answered"