Across
- 3. sterotype- a oversimplified belief about a group of people
- 4. negotation- discussing a problem to find a fair solution for everyone that's involved
- 7. a communication style where the person avoids expressing there feelings
- 10. an agreement where both sides give up something to reach a solution
- 11. verbal- type of communication where they use facial expressions, gestures
- 12. communication style where they express there feelings confidently
- 14. communication style where its spoken/ written words
- 15. exclusive groups of people who share interests which may exclude others
Down
- 1. Conflict resolution- its a method of solving a disagreement fairly
- 2. a communication style where its demanding, forceful
- 5. influencing someone in a dishonest way
- 6. esteem- the confidence/ value of a person
- 8. active listening- paying attention to the person speaking
- 9. skills- strategy to say no to negative peer pressure
- 13. pressure- influence from people your age to do something
