Across
- 1. a payment to sales staff based on the value of the items they sell
- 4. the number of levels in an organization
- 5. of control the number of subordinates reporting to each supervisor or manager
- 8. rewards cash and non cash rewards paid to motivate employees
- 12. the factors that influence the behavior of employees towards achieving set business goals
Down
- 2. a fixed annual payment to certain grades and types of staff not based on hours worked or output
- 3. of command the route through which authority is passed through an organization
- 6. employees' non attendance at work without good reason
- 7. reducing the size of the hierarchy by removing one or more levels.
- 9. an additional reward paid to employees for achieving targets set by managers
- 10. rate a payment to employees based on the number of units produced
- 11. turnover the rate at which employees leave a business