People in Business & Marketing

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Across
  1. 2. Manager is in charge and expects orders to be followed
  2. 8. The reason why employees want to work hard and effectively
  3. 9. When everyone has an equal chance of being selected as source of information
  4. 11. Collection of original data
  5. 12. How instructions are passed down from senior management to lower levels of management
  6. 14. Factors that stop effective communication
  7. 17. When existing customers continually buy products from same business
  8. 19. Employment between 30-35 hours a week
  9. 21. Believed that all workers only motivated by money
  10. 25. His hierarchy of needs has the most basic physiologic needs at the bottom and self-actualization at the top
  11. 26. Outline responsibilities and duties carried out by someone in a specific job
  12. 27. Refers to levels of management in an organization from highest to lowest
  13. 28. When an employee is no longer needed so loses their job
  14. 30. Believed humans have 2 sets of needs - basic "hygiene" factors and motivators
  15. 31. Might include a company car or discount on company products
  16. 32. When people are selected on basis of certain characteristics as source of information
Down
  1. 1. Where there is a very large number of sales of a product
  2. 3. Uses information that has already been collected
  3. 4. Introduction given to new hires explaining activities, customs and procedures
  4. 5. Adding more tasks that require more skill and responsibility
  5. 6. Giving a subordinate authority to perform particular tasks
  6. 7. Identifiable sub-group of a whole market
  7. 10. Number of subordinates working directly under a manager
  8. 13. Employees typically work 35 hours or more a week
  9. 15. Makes broad objectives known but employees are left to make own decisions
  10. 16. Includes planning, organizing, coordinating, commanding and controlling
  11. 18. Includes verbal, written and visual
  12. 20. Payment relating to number of sales made
  13. 21. Wages paid for one hour of work
  14. 22. System where proportion of company's profits are paid out to employees
  15. 23. Outlines requirements, qualifications, expertise and physical characteristics
  16. 24. Small, specialized segment of a much larger market
  17. 29. Amount paid for each unit of output