Across
- 2. exchange of information between parties on the same level in an organisation's hierarchy (2 word/s)
- 5. enjoyment employees get from their work (2 word/s)
- 7. the person specification is a description of the qualifications, skills, experience, knowledge and other attributes (selection criteria) which a candidate must possess to perform the job duties (2 word/s)
- 8. passing messages from the top of the organisation to those at the bottom (2 word/s)
- 9. communication between the business and those outside such as customers, investors or the authorities (2 word/s)
- 10. minimum amount per hour, which most workers are entitled to be paid (2 word/s)
- 15. where a business focuses on the needs of consumers when developing products (2 word/s)
- 19. organisations, usually in a particular trade or profession; that represent workers, especially in meetings with employers (2 word/s)
- 20. communication between people inside the business (2 word/s)
- 24. money that you owe someone, or is owed to you, because you have not made, or have received, regular payments at the correct intervals or amounts (1 word/s)
- 25. training that takes place away from the work area (4 word/s)
- 27. routes along which information might travel in a business (2 word/s)
- 30. court that deals with cases involving disputes between employers and employees (2 word/s)
- 31. persons or businesses that buy goods from manufacturers and sell them in smaller quantities to retailers (1 word/s)
- 32. number of people a person is directly responsible for in a business (3 word/s)
- 34. job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position (2 word/s)
- 35. type of organisation system where decision making is pushed down the chain of command and away from the top (1 word/s)
- 37. a brief account of a person's education, qualifications, and previous occupations, typically sent with a job application (2 word/s)
- 38. use of non-approved channels when communicating (2 word/s)
- 39. making a job more challenging and interesting (2 word/s)
- 40. diagram that shows the different job roles in a business and how they relate to each other (2 word/s)
Down
- 1. moving someone or something to a different place or job (1 word/s)
- 3. training that takes place while doing the job (4 word/s)
- 4. use of recognised channels when communicating (2 word/s)
- 6. someone who deals with complaints made by ordinary people against the government; banks, insurance companies and so on (1 word/s)
- 11. passing messages from the bottom of an organisation to those at the top (2 word/s)
- 12. system of training new entrants to a trade or profession, often, but not always, younger workers, mostly on—the-job training but often with some college attendance (1 word/s)
- 13. appointing workers from inside the business (2 word/s)
- 14. index that measures the share prices of the top 100 companies in the UK (2 word/s)
- 16. that involves increasing the knowledge and skills of a worker to enable them to do their job more effectively (2 word/s)
- 17. written agreements between an employer and an employee in which each has certain obligations (3 word/s)
- 18. someone who is responsible for the administration of workers' pay in an organisation (2 word/s)
- 21. money that has not been paid by the time expected (1 word/s)
- 22. relating to the production of drugs and medicines (1 word/s)
- 23. training given to new employees when they first start a job (2 word/s)
- 26. things at work that result in satisfaction (1 word/s)
- 28. internal structure of a business as shown by an organisation chart (2 word/s)
- 29. type of organisation system where most decisions are made at the top of the organisation and then passed down the chain of command (1 word/s)
- 33. someone who keeps records or accounts in an office (2 word/s)
- 36. relating to cars (1 word/s)