Across
- 2. form of the message
- 3. leader/listens to all opinions and guides individuals to a group goal
- 5. characteristics/empathy, honesty, dependability, enthusiasm and self motivation are examples of what
- 7. faire leader/gives little to no direction
- 9. observations/signs or symptoms that can be proven
- 12. filter what you say to avoid hurting someone's feelings
- 15. who starts the message
- 16. insurance portability and accountability act
- 17. maintain eye contact and you avoid thinking about what to say when you are doing what
- 18. tolerate delay
- 21. person who receives the message
- 22. observations/symptoms that cannot be seen or felt
Down
- 1. leader/similar to a dictator
- 4. information being transmitted
- 6. appearance/a neat well fitted uniform, supported shoes and a name badge is a good what
- 8. able to understanding and share the feelings of another
- 10. speak or a speak impediment
- 11. diversity/different cultures with different beliefs and language barriers
- 13. say things in a nice way
- 14. all team members work together to identify the needs of a patient
- 19. verbal communication/communication using facial expressions, body language, gestures, and eye contact
- 20. response to the message