Across
- 5. The time period that must pass before coverage becomes effective.(2 words)
- 6. Anything showing signs/symptoms prior to policy inception.
- 7. The process in which we transfer the policy from one policyholder to another.
- 8. When a customer submits an invoice, what are they filing?
- 10. Can never be added back to a policy, after the first 30 days.
- 12. The program we use to make changes to policies.
Down
- 1. Direct exclusion.
- 2. One of our wellness plans.
- 3. The amount that needs to be met, prior to reimbursement.
- 4. The name of the team that you call if supervisor is requested.
- 9. One factor used to determine policy premium rates.
- 11. The form you will need to complete if you disagree with a claims decision.