Across
- 4. rotate_____________starting at seat number 1 when serving at table
- 5. is meeting a member/guests needs
- 7. _______the members/guests needs
- 9. pay attention to the __________
- 10. give our members/guests a ____________welcome.
- 14. is making your members/guests feel welcome, comfortable and accommodating to their needs.
- 15. A_____________can be made with vodka or gin.
- 17. we provide quality service and create life-time _________
- 19. a fond _________
Down
- 1. serve beverages from the __________
- 2. __________service is anticipating the needs of our members/guests
- 3. servce from the __________with your left hand
- 6. your uniform should be______________and wrinkle free.
- 8. first _________matter
- 11. when serving coffee the handle should be placed at _o'clock
- 12. a________can be made with bourobn or whiskey
- 13. another name for misti is ______________
- 16. _________ignore a complaint, no matter how small you think it may be.
- 18. our filet is ________ounces