Place

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Across
  1. 4. mail unwanted advertising mail sent to many people
  2. 5. promotional materials sent to potential customers by post
  3. 6. outlet a place where goods are sold to the public
  4. 7. malls large indoor complexes with many shops and leisure facilities (AmE)
  5. 9. outlet a store or place where a particular brand or product is sold
  6. 10. mail promotional letters or materials sent directly to targeted customers
  7. 11. store a store that is part of a larger company with multiple locations
  8. 13. a very large store combining a supermarket and department store
  9. 14. calls unexpected sales calls made to potential customers who haven't expressed interest
  10. 17. a business that buys products to sell them to end users or other sellers
  11. 20. a retailer that sells goods at lower-than-usual prices
  12. 22. selling products or services by telephone
  13. 23. store a small store that sells everyday items and stays open long hours
  14. 24. the American term for shop; a retail location
  15. 26. individuals or businesses that run a franchise location
  16. 27. a large self-service grocery store offering food and household items
Down
  1. 1. intermediaries between producers and consumers in the distribution chain
  2. 2. the parent company that owns the brand and grants franchises
  3. 3. companies that supply products to retailers or customers
  4. 8. store a large store offering a wide variety of goods in different sections
  5. 12. centre a group of shops located together under one complex (BrE)
  6. 14. centres offices where large volumes of telephone calls are handled
  7. 15. marketing selling products directly to consumers without retail intermediaries
  8. 16. bulk promotional mail sent to many addresses at once
  9. 18. out the middleman selling directly to customers without using intermediaries
  10. 19. licensed businesses operating under the brand of a parent company
  11. 20. a person or business that buys and sells a particular product
  12. 21. a place where goods are sold to consumers (BrE)
  13. 25. to aim marketing efforts at a specific group of people