Across
- 4. mail unwanted advertising mail sent to many people
- 5. promotional materials sent to potential customers by post
- 6. outlet a place where goods are sold to the public
- 7. malls large indoor complexes with many shops and leisure facilities (AmE)
- 9. outlet a store or place where a particular brand or product is sold
- 10. mail promotional letters or materials sent directly to targeted customers
- 11. store a store that is part of a larger company with multiple locations
- 13. a very large store combining a supermarket and department store
- 14. calls unexpected sales calls made to potential customers who haven't expressed interest
- 17. a business that buys products to sell them to end users or other sellers
- 20. a retailer that sells goods at lower-than-usual prices
- 22. selling products or services by telephone
- 23. store a small store that sells everyday items and stays open long hours
- 24. the American term for shop; a retail location
- 26. individuals or businesses that run a franchise location
- 27. a large self-service grocery store offering food and household items
Down
- 1. intermediaries between producers and consumers in the distribution chain
- 2. the parent company that owns the brand and grants franchises
- 3. companies that supply products to retailers or customers
- 8. store a large store offering a wide variety of goods in different sections
- 12. centre a group of shops located together under one complex (BrE)
- 14. centres offices where large volumes of telephone calls are handled
- 15. marketing selling products directly to consumers without retail intermediaries
- 16. bulk promotional mail sent to many addresses at once
- 18. out the middleman selling directly to customers without using intermediaries
- 19. licensed businesses operating under the brand of a parent company
- 20. a person or business that buys and sells a particular product
- 21. a place where goods are sold to consumers (BrE)
- 25. to aim marketing efforts at a specific group of people
