Across
- 3. Attention given to prevent damage, especially with delicate items.
- 6. The quality of being precise or correct, especially in handling money.
- 8. A note given for the value of a returned product to be used in future purchases.
- 10. What a customer feels when interacting with a store.
- 11. A business or person that sells goods directly to customers.
- 14. Deceptive practices or theft, often involving money.
- 15. Easily damaged; requiring gentle handling.
- 18. Confidence customers have in a store or brand.
- 19. A customer's commitment to repeatedly purchase from the same brand or store.
- 20. Money returned to a customer when they pay more than the purchase price.
Down
- 1. Opinions or comments given by customers about a product or service.
- 2. An item available for purchase.
- 4. Transactions where goods or services are sold to customers.
- 5. Materials used to protect products, especially delicate ones, during transport.
- 7. A certificate that provides a discount or value for purchases.
- 9. Adherence to rules and regulations, especially in business transactions.
- 12. Money returned to a customer after returning a product.
- 13. Easily broken or damaged; requires careful handling.
- 16. Someone who buys goods or services.
- 17. Assistance or help provided to customers.