Across
- 3. A function in IHIS that allows for electronic verification of benefit information, indicating if patient is covered for the date of service (aka, Real Time Eligibility)
- 6. A percentage of the allowed amount the patient is responsible for paying (example 20%) for medical service
- 9. Request payment(s) at time of service by asking patient: “______ would you like to pay for the service today?”
- 10. Amount paid by the insured person before insurance pays for medical services
- 11. If patient is experiencing financial hardship and is unable to pay at all, a Financial Counseling business card, OSUWMC website, or MyChart should be offered to apply for Financial ______
- 13. Estimates are based on the patient's primary ______
- 14. A fixed amount of money (example $15) an insured patient is expected to pay during registration prior to medical service
Down
- 1. If patient offers to pay toward the estimate, the money is collected in this section on the Payment screen
- 2. Acronym for maximum out-of-pocket costs a patient must pay for covered services in the same benefit year
- 4. If patient is issued a Notice of Non-Coverage but does not sign the letter in MyChart prior to appointment, the document will show as a warning in the ______ for eSignature
- 5. Portal where patients can monitor for billing updates and make payments if unable to pay at time of service
- 7. Document summarizing approximate cost to help patients prepare a financial plan for services
- 8. Option provided to patients to make smaller monthly payments on their self-pay balance
- 12. Patient notification of their financial responsibilities due to OON insurance or non-covered service