Across
- 4. If were not billing _____ disclosure is not necessary.
- 6. Advise _____ disclosure
- 7. Breaking down _____
- 8. Follow all system _____.
Down
- 1. Must ask if the customer is ____ dependent and times testing.
- 2. ___ last seen
- 3. Appropriately ____ customer.
- 5. ____ attempt to collect payment.
- 9. Announce this is a ____ line when second party joins.
- 10. Ask all ____ ups related to email, text, past due bal..etc.