Pop Quiz Cross Word 10-10-25

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Across
  1. 3. This yellow button will pop up in patient charts, but we must verify the doctor that the yellow button belongs to.
  2. 5. We do not accept this insurance in Express Care but we give them a scheduling requirement letter.
  3. 6. This is a new provider to CSOG and she practices ______.
  4. 8. What category does the Drivers License go under?
  5. 10. What day did Doug send out the reminder email that about our dress code that mentions hoodies (both pull over and zip up) are not allowed on normal business days?
  6. 12. We have to _____ when we leave our Medicaid notes and our minor notes.
  7. 14. Who do we go to when a patient needs a cost estimate in Express Care?
  8. 18. This must be checked every time a patient is checked in for an appointment. [hint: rhymes with endurance agility]
  9. 21. A transfer of care from an outside provider to one of our spine docs requires a _____.
  10. 22. A UHC MCR ADV is a ____ which means we do not scan in the MCR card.
  11. 23. Once you finish, email Natalie a picture of your favorite animal! (this one's answer is Friday!)
  12. 25. When we come across a ____ we should email Jenn Tice with the patient information so she can fix it for us.
  13. 27. Who do we notify when a patient updates their insurance and they are scheduled for surgery?
  14. 28. If it has been 3 years since a patient was seen they are considered a _____.
  15. 29. We should be checking this every time we close to make sure the deposit balances.
Down
  1. 1. What do we put for a patient's email when they do not provide us one and we are trying to send them paperwork?
  2. 2. If the patient doesn't have this information with them, we will provide them with this sheet to fill out and either email, call in or bring this form in.
  3. 4. If that person is unavailable, who do we try next?
  4. 7. The MA will leave these at the front desk for patients to pick up, but if they don't leave one, we have to contact the MA for the provider.
  5. 9. For all insurance cards they go under demographics and get labeled with the insurance company name, _____, and (front/back).
  6. 11. We type this in as the payer and payer name when an insurance is in network but not in our system.
  7. 13. We use this to make sure the insurance is entered into the system with the right payer.
  8. 15. This number is usually on the back of the insurance card and must be put in so we can bill appropriately.
  9. 16. Who do we notify when a patient updates their insurance and they have already been seen?
  10. 17. We have to fill this out when a patient is dropped off by a transportation company.
  11. 19. Where do we find the last visit note form when the patient was last seen?
  12. 20. What category does the HIPAA form go under?
  13. 24. When an insurance is not running in the system, who should we reach out to?
  14. 26. Records When patients come in to pick up or drop off FMLA, FAMLI or STD paperwork where do they send them?