Postal Forum Crossword Challenge

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Across
  1. 3. Submitted when a customer is dissatisfied with a service.
  2. 5. Protects items during transportation.
  3. 6. Proof of posting issued after sending a parcel.
  4. 8. A company that transports parcels.
Down
  1. 1. Used to check the status of a parcel.
  2. 2. Abbreviation for Proof of Delivery.
  3. 4. The process of sending a parcel to the recipient.
  4. 5. An item sent through a courier service.
  5. 7. A person who uses postal or courier services.