PQ Crossword - Faulting

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Across
  1. 3. The Customer complained that our petal is too pink, but it printed as expected. Customer didn’t pay for the replacement.
  2. 4. The card arrived with bent corners, it was curving backwards, Printed in RPI, File is perfectly fine, Shipped via USPS.
  3. 6. Order was sent to the incorrect fulfiller
  4. 7. Card arrived with gold foil when it should have been in silver. XML states it is ordered in silver. Printed in Taylor.
  5. 11. Customer received their pillows with a broken zipper
  6. 12. Went to proofing round, however the customer received their cards with the default text.
  7. 14. ArtCo sent the customer 1 Calendar instead of 2
  8. 15. Customer got their package and disliked the backer and wanted a blank one instead. Customer got a refund for their backer fee.
  9. 16. She didn't received her order from FedEx
  10. 17. There's a white smudge acrross the bottom part of the art print. Printed from WHCC
  11. 18. Names are too long for the addressing design
  12. 19. Order went to proofing rounds. However, customer received their cards with a spelling error.
  13. 20. Customer customized all the texts but the cards she received were in stock texts. It was an express order
  14. 21. Photo printed blurry or misregistered. Printed at MER, File is perfectly fine, Shipped via FedEx.
Down
  1. 1. Order got canceled by MOF because the frame is Out of stock
  2. 2. Customer wants to reorder the cards she lost during the california wildfire.
  3. 5. The hanging wire was attached on the incorrect side. Printed out in White House.
  4. 8. Customer received their sample order with bent corners. Box is perfectly fine.
  5. 9. Customer didn't liked how her is too "shaggy" on the printed photo. She paid for it to be edited.
  6. 10. Customer received their package and was missing 8 RSVPS. Printed in PCA, file is perfectly fine and was shipped via FedEx
  7. 13. The Customer received their Art Print without a Frame. XML states it was ordered in barnwood. Printed in MOF, File is perfectly fine.