Across
- 2. getting messages across without using words
- 6. Is a belief about people who belong to a certain group
- 8. is a situation in which your words say one thing but your body language says another
- 10. express your concerns in terms of yourself
- 11. recognize the difference between hearing and listening
Down
- 1. a tendency to give up, give in, or back down without standing up for ones rights and needs
- 3. the use of postures, gestures and facial expressions
- 4. the ability to stand up for yourself in a firm but positive way
- 5. sharing your thoughts and feelings with other people
- 7. involves using words, either spoken or written to express feelings, thoughts, or experiences
- 9. overly forceful, pushy, hostile, or in otherwise attacking in approach