PRCC - Customer Service Calls

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Across
  1. 3. The status of a card that is not active.
  2. 6. The status of a card that was deactivated.
  3. 7. Fast delivery of cards.
  4. 9. The days designated for deposits to client accounts.
  5. 10. Notes on an account with special instructions.
  6. 11. Used to assist card holders when they cannot access their online accounts.
Down
  1. 1. Where we refer most of our card holders.
  2. 2. Process to authenticate a card holder
  3. 4. When a client wants to claim a transaction.
  4. 5. Database used to work client accounts
  5. 8. An attempt to reunite them with their unused funds.