Across
- 1. defines have the overall process flows for the service /Product
- 5. Extent to which planned activities are realized and planned results achieved can be termed as _____
- 7. Document where all non-conformance are identified in the process and opportunities to improve process
- 8. Customer Satisfaction is customer’s ________ of the degree to which the customer’s requirements have been fulfilled
- 10. Quality Management System
Down
- 2. _______ Action to eliminate the cause of a potential nonconformity
- 3. An ISO standard is a ____________ agreement containing technical specifications or other precise criteria to be used consistently
- 4. One of the benefit of ISO Certification is it Strengthens business ________
- 6. Information Security Management System
- 9. Information Security ___ is -An identified occurrence of a system, service or network state indicating a possible breach of information security policy or failure of safeguards, or a previously unknown situation that may be security relevant
- 10. Is a systematic approach to managing sensitive company information so that it remains secure