Premiums

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Across
  1. 2. The Pause button means?
  2. 3. Access cards must be ACTV to complete this action.
  3. 8. Transfer fails, what button do you use to get it back?
  4. 11. A FIOS tag means a customer is in what?
  5. 16. The door heading in?
  6. 17. The "C" button means?
  7. 18. The "S" button means?
  8. 19. the button you use to go to break or lunch.
  9. 20. Tricks, tips, forms/refrences, etc. Things done in the...
  10. 22. where you put 76977.
  11. 24. The door heading out?
  12. 25. This tab shows you the history of orders, discounts and other items.
Down
  1. 1. the play button
  2. 3. Where can you find the diagnostics codes and what they mean?
  3. 4. Need to do with all calls.
  4. 5. Done by pushing the red button on the receiver. Can also be done through RIO.
  5. 6. Provides up-to-the-minute updates on broadcasts or programming as related to customer accounts.
  6. 7. The green "R"
  7. 9. The tool used to change programming.
  8. 10. The "W" means?
  9. 11. Where's my Tech?
  10. 12. Done in RIO to clear PPV from the access card.
  11. 13. To be done before most access card actions.
  12. 14. The first year tag is also called what?
  13. 15. Where can you find information on resetting your RIO password?
  14. 21. the button you use to disconnect a ghost call.
  15. 23. Customer can see the last 24 of these online.