Prep for Success -- Chapter 3 (Sec. 3-1) Retail Industry Fundamentals

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Across
  1. 2. When there are fewer items in stock than in the total inventory records.
  2. 6. The process of matching the invoiced quantity to the actual products delivered.
  3. 7. The situation that occurs when customers did not buy as much of a product as estimated.
  4. 8. A machine-readable series of parallel lines that create a unique item identifier.
  5. 13. A complete listing of all of the merchandise a retailer owns.
  6. 14. Tags containing electronically store information that identify objects.
  7. 15. The system used when a customer purchases an item, typically at a checkout lane.
  8. 18. The process of automatic or manual ordering to meet product demands.
  9. 19. Cusomters' need and/or willingness to buy a certain product or service.
  10. 21. Refers to the face-to-face interaction between a sales associate and a customer.
  11. 22. Processes that keep a retailer's ecosystem running smoothly.
  12. 23. A visual map to lay products out in an arrangement that maximizes the display space.
  13. 24. The situation that occurs when customers have purchased more of a product than the company estimated.
  14. 25. The activity of producing paid "announcements" for commercial products/services.
Down
  1. 1. Action of promoting and selling products and/or services.
  2. 2. Extra inventory kept on hand in case customers buy more than the estimated amount before the next shipment arrives.
  3. 3. The behind-the-scenes area in a store where inventory is kept that does not fit on the sales floor.
  4. 4. Refers to the work involved in presenting products in an attractive way.
  5. 5. Attention given to something or someone by the media.
  6. 9. Aimed at specific customers with the goal of the customer taking action to purchase.
  7. 10. Short-term activities that offer an incentive for a customer to make a purchase.
  8. 11. the total merchandise that retailers order and have in their possession.
  9. 12. The number of units within the total inventory that are available to sell.
  10. 16. A great group of people working towards the achievement of a common goal.
  11. 17. The process of placing inventory on the sales floor.
  12. 20. A system of numbers that uniquely identifies items on which it may be difficult to apply a barcode.