Procedure Help Guide

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Across
  1. 1. if you have had more than 3 return deposits in the last 3 months, you will lose access to _____ _____.
  2. 6. Offages under $250 can be verified by another ______ in the the tellers presence with both initials appearing on the close day ticket.
  3. 8. must retain for 1 year
  4. 10. A type of business that requires one of the following: authorization letter, meeting minutes or a written resolution
  5. 12. Customer opens a brand-new account and wants to deposit their tax return check of $5,700, so you tell them that only $100 will be on hold for 9 business days. What hold did you place?
  6. 13. Where do you request or make changes to a date of birth?
  7. 14. If a transaction contains a _____ _____ the transaction cannot be deleted.
  8. 16. Where do you request to change statements to paper delivery?
  9. 17. The branch does not have to worry about the ___ ____, these items are correct back office before the batch goes to Fiserv.
Down
  1. 2. ______ replacement fee that uses GL 00369550
  2. 3. There is no set limit for accepting check deposits, the team member is responsible for following the ____ _____
  3. 4. Branch 25
  4. 5. How to unlock your Secret Service password.
  5. 7. Special handling code 10 means this.
  6. 9. This does not require a signature unless its recurring.
  7. 11. In general, all titles on an account require: Full legal name, Mailing address, Physical address, SSN, date of birth, mothers maiden name, cell phone number and _____
  8. 15. Who can sign a cashiers check over $250,000?