Across
- 3. Which word of 4p describes the following sentences. It is a cost that consumers pay for product.
- 6. The ______ marketing connects the company with the employees where the employees are assisted, guided and trained for providing the services to the customers.
- 7. The whort word for organizations that provide services to other organizations
- 9. where a company sells a product and how it delivers the product to the market
- 10. Service marketing done for whom?
- 12. What part 0f 4p includes advertising, public relations, and strategy. This ties into the other three Ps of the marketing mix
- 15. This is the direct form of service marketing. Here the company reaches out to the target consumers through website, advertisements, social media and other relevant platforms, to keep the business rolling.
- 16. is responsible for the creation of the advertising and other communication materials in a services marketing campaign
- 18. marketing is a process of promoting and selling a product to a customer.
- 19. ______ processing service here refers to the physical presence of the customer at the service system or location, to avail the service
- 20. organizations that provide services to individuals
- 21. Costumers that you are looking for, to run your advirtesement in order to the special group of people.
Down
- 1. The four significant elements or 4P’s of a service which is responsible for consumer satisfaction and _____ creation are the paces, people, proof and process involved.
- 2. No product marketing team is complete without a written launch
- 4. The service is considered as an intangible product which cannot be seen or touched or physically felt but can only be experienced.
- 5. What category of marketing strategies focused on selling anything that is not a physical product
- 8. What should be done before ta start any service marketing or product marketing?
- 11. what is the famous marketing used for both service and product marketing?
- 13. One of the most crucial marketing tasks is the actual delivery of services to the consumer by the employees. What type of marketing is told about?
- 14. In order to connect the product with the positioning there needs to be backgroung which is called ?
- 17. is generally categorized as a tangible good but it can also be an intangible service.
