Product Knowledge

1. Spectrum WiFi uses a ____ to deliver a strong connection to customers' wireless devices.
3. Under SBPP, this service is still offered in Missouri, New York, and South Carolina.
7. Total number of TV packages under SPP.
10. The number of e-mail accounts included with SBPP.
12. SPP TV packages include ____, Silver, and Gold.
13. Thirty-one days after SPP launched, legacy offers are _____ available.
14. Entertainment Video and Bar and Restaurant Video are two tiers under ____.
15. If the customer does not want to upgrade to the next package, they can add this ala carte to their TV service.
16. This box type allows the customer to record shows to watch at a later date or time.
17. Under ____ services, a cable box costs $4.99.

2. In order to receive the 30 day money back guarantee, the customer must return this.
4. With SPP and SBPP, the customer does not have to worry about signing these to get service.
5. This is required on all TVs under SPP.
6. If the customer subscribes to three services, they are considered to have a _______.
8. With HSD, a customer can choose to use their own or ours at no cost.
9. The number of security suite licenses under SPP.
11. When SPP first launched, there was no ______.