Across
- 1. A pricing method based primarily on what the competitors charge. The business makes a decision to price above, below, or at the competitor’s prices.
- 3. A working model for a new product for testing purposes.
- 7. The group of closely related products within the product mix. For example, a shoe store may sell several different lines of shoes, such as athletic, dress, and casual shoes.
- 8. A common measure of profitability for a business. It is based on the amount earned from the investment in the business.
- 13. The businesses, people, and activities involved in turning raw materials into products and delivering them to end users.
- 15. The path that goods take through the supply chain.
- 17. The attribute that makes a product capable of satisfying a need or want. There are four types of utility that add perceived value—place, time, possession, and form.
- 18. The activities involved in getting a good or service to the end users. This is also known as distribution.
Down
- 2. A pricing technique used by retailers to influence buying decisions. “Buy one get one.” is an example of this.
- 4. The amount by which revenue from sales exceeds the costs of making the product and selling it. For example, if a product costs $10 to make and sell and it is priced at $15, the profit margin is $5.
- 5. Facts about a good or service. For example, a feature of a tablet computer is the size of its display screen.
- 6. The process of deciding which product elements to include that will appeal to the target market. This helps marketers make product decisions to distinguish their products from others.
- 9. A promise that a product has a certain quality or will perform in a specific way. A guarantee is similar to a warranty, but is not a written document.
- 10. The stages a product goes through from the beginning to the end. The four stages are introduction, growth, maturity, and decline.
- 11. All of the goods and services that a business sells.
- 12. A name, term, or design that sets a product or business apart from its competitors.
- 14. The list price recommended by a manufacturer.
- 16. A written document that states the quality of a product with a promise to correct certain problems that might occur.
