Products and Services

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Across
  1. 2. - Items that are tangible and sold to consumers (7 letters).
  2. 3. - The characteristic of services that cannot be touched or held (9 letters).
  3. 7. - Type of product aimed at businesses rather than individuals (8 letters).
  4. 8. - The phase of the Product Life Cycle where sales decrease (7 letters).
  5. 9. - A term that describes the stages a product goes through over time (5 letters).
Down
  1. 1. - The stage of the Product Life Cycle where sales start to increase (6 letters).
  2. 2. - Describes products that spoil or become unusable after a period (11 letters).
  3. 4. - A person who purchases goods and services for personal use (8 letters).
  4. 5. - The characteristic of products that can be seen, touched, and held (8 letters).
  5. 6. - Intangible experiences offered by businesses (7 letters).