Across
- 4. The quality of being suitable, proper, or fitting for a particular situation, person, or purpose.
- 7. The ability to understand and share the feelings of another; in business, it involves demonstrating care for clients or colleagues.
- 9. The established, official rules and procedures governing behavior and interaction within a specific organization or industry.
- 10. A specific, standardized set of clothing worn by members of an organization, used to identify them and convey professionalism.
- 12. The act of formally showing or explaining something, or in a general sense, the act of presenting oneself (e.g., in a meeting or to a client).
- 15. The outward behavior, manner, or bearing of a person, which influences how they are perceived.
- 16. The quality of behaving or speaking in such a way as to avoid causing offense or revealing confidential information.
- 19. The quality of being trusted and believed in; in a professional context, it is built through expertise, reliability, and proper appearance.
Down
- 1. The position in which someone holds their body while standing or sitting, which communicates confidence, attentiveness, and poise.
- 2. The overall physical impression an individual presents, including clothing, grooming, and personal hygiene.
- 3. To make less severe, serious, or painful; to lessen the negative impact of a risk, mistake, or conflict.
- 5. Demonstrating the skill, competence, and behaviors (such as integrity, accountability, and respect) expected of a person in a specialized occupation.
- 6. Being polite, respectful, and considerate in interactions with others.
- 8. The state or quality of conforming to conventionally accepted standards of behavior or morals within a workplace.
- 11. Communication without words, including body language, facial expressions, eye contact, and gestures.
- 13. To increase in intensity or seriousness; in a professional context, this refers to raising an issue or conflict to a higher level of authority for resolution.
- 14. Practices involved in maintaining a neat and clean personal appearance, such as hair styling, skincare, and nail care.
- 17. Clothing or dress, specifically chosen to align with the professional standards or expectations of a workplace.
- 18. Information or reactions about a person's performance or behavior, provided as a basis for improvement.
- 19. A list of items, actions, or tasks to be checked or completed, used for ensuring consistency and accuracy in work.
