Across
- 4. process of taking in all the information about the communication
- 6. online platforms or websites which allow users to create, share and interact with consent, fostering connections and communication among individuals and communities
- 7. occurs once the reciever decodes th sender's message and responds appropriately to the sender
- 8. exchange of information, ideas and messages through digital or electronic channels
- 13. set of four actions or steps individuals take to communicate with one another
- 15. person's ability to understand and manage their emotions and recognize and influence the emotions of others
- 16. methods the sender chooses to convey a message to the reciever
Down
- 1. communication technique where the reciever provides feedback to confirm what they have heard and to confirm the understanding of all parties
- 2. complay, industry-based technical terms
- 3. exchange of information through speaking, writing or some other medium
- 4. intended recipient of a message or communication
- 5. reciever restates the information recieved once they attend to, understood, and responded to it
- 6. ability to control one's emotions
- 9. reciever interprets and processes the message and symbols to make them meaningful
- 10. interpreting the meaning of communication by comparing both new information and past knowledge
- 11. rules and guidelines for appropriate behavior and communication on the internet or digital platforms
- 12. conduct, behavior and attitude which demonstrates competence, integrity and adherence to professional standards
- 14. act of conveying information, ideas or messages through written words, such as emails, memos, reports or documentation