Across
- 3. – A device used for voice communication between people over a distance.
- 4. – The attitude or emotion conveyed in communication, which can be positive, neutral, or negative.
- 6. – The closing section of an email that often includes the sender’s name, job title, and contact information.
- 8. – The right of individuals to keep personal information secure and protect it from unauthorized access.
- 9. – The brief summary of the content of an email, located at the top, which helps the recipient understand the purpose of the message.
- 11. Media – Websites and applications that enable users to create and share content or participate in social networking.
- 14. – The ethical principle of keeping information secure and private, ensuring that it is not shared without permission.
- 15. – The polite words or gestures used to open a conversation, such as "Hello" or "Good morning."
- 16. – A method of exchanging messages electronically, typically between computers or mobile devices.
Down
- 1. – Showing consideration for others' feelings, rights, and professional boundaries in communication.
- 2. – A further action or communication after an initial one, often to check on progress or confirm understanding.
- 5. – The competence or skill expected of someone in a professional setting, often reflected in behavior and communication.
- 7. – A word or phrase used to begin an email or letter, such as "Dear" or "Hello."
- 10. – The act of actively paying attention to what someone else is saying, ensuring effective communication.
- 12. – The quality of being easy to understand, ensuring that messages are concise and direct.
- 13. – Sending short written messages through mobile devices, often used in both casual and professional contexts.
