Across
- 3. A method of exchanging messages electronically, typically between computers or mobile devices.
- 4. The competence or skill expected of someone in a professional setting, often reflected in behavior and communication.
- 6. A device used for voice communication between people over a distance.
- 8. The ethical principle of keeping information secure and private, ensuring that it is not shared without permission.
- 9. A word or phrase used to begin an email or letter, such as "Dear" or "Hello."
- 12. The quality of being easy to understand, ensuring that messages are concise and direct.
- 13. Showing consideration for others' feelings, rights, and professional boundaries in communication.
- 14. The polite words or gestures used to open a conversation, such as "Hello" or "Good morning."
Down
- 1. Line The brief summary of the content of an email, located at the top, which helps the recipient understand the purpose of the message.
- 2. The act of actively paying attention to what someone else is saying, ensuring effective communication.
- 5. Media Websites and applications that enable users to create and share content or participate in social networking.
- 6. The right of individuals to keep personal information secure and protect it from unauthorized access.
- 7. The closing section of an email that often includes the sender’s name, job title, and contact information.
- 10. The attitude or emotion conveyed in communication, which can be positive, neutral, or negative.
- 11. Sending short written messages through mobile devices, often used in both casual and professional contexts.
