Across
- 1. eye contact and firm handshake shows _________. Impromptu
- 6. Communication with others
- 13. _____________ language is speaking without words
- 15. where communication happens
- 17. Start speech with an ____________ Getter
- 18. learns best by hearing
- 19. appeal using facts or logic
Down
- 2. replaced writing letters
- 3. changing the subject during discussion
- 4. audience only there because required
- 5. listening to a friends concern, _______ listening
- 7. making connections with people in business
- 8. everyone is doing it
- 9. what you do online leaves a digital ________
- 10. language can be a _________to communication
- 11. you can change pitch, volume or rate
- 12. touching your face may be a sign of __________
- 14. leader who makes all the decisions
- 16. when giving a speech, your posture should be
- 20. delivering speech without notes or prep
