Across
- 6. a name, term or symbol used to identify related products
- 7. can be defined as a good or service
- 10. detailing of an individual’s characteristics
- 11. purchasing the same product over and over again
- 12. state of mind or point of view on how to respond favorably or unfavorably to a product or brand
- 14. purchase type that involves buying a product or service for the first time
- 15. products have strong brand loyalty
- 16. products are purchased regularly without much planning
Down
- 1. shared attitudes and beliefs of a specific group of people
- 2. motives to make a purchase based on feeling, beliefs or attitudes
- 3. purchase type occurs when consumers make a new decision about a product or service they have previously purchased
- 4. a company, corporation or enterprise
- 5. a mode of living which reflects the attitudes and values of consumers
- 8. motive to make a purchase based on facts or logic
- 9. all communications used by a business to create a favorable impression of its products or services
- 13. products not actively sought out by consumers
