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2. The receiver's response that provides information back to the sender.
6. Shannon's partner in the 1948 model that introduced noise.
8. Sending messages using methods other than spoken language like gestures.
12. Communication used for giving instructions or directions to others.
14. Model representing simultaneous sending and receiving of messages in real-time.
15. Morals that govern the behavior of a person or group.
17. Principle stating communication should align with organizational objectives.
20. The oldest linear model mentioned in your notes dating back to the 3rd Century BCE.

1. How the sender puts the message into words, symbols, or actions.
3. The pathway or medium through which the message travels.
4. The researcher who developed the Transactional Model of communication.
5. The situation or environment where the communication happens.
7. The person or group who starts the communication process.
9. Anything that interferes with the communication process.
10. Principle that information should be complete to avoid delay and confusion.
11. How the receiver understands or interprets the sender's message.
13. The person who understands, analyzes, and interprets the message.
16. The element transmitted during the communication process.
18. The 1954 model where parties take turns encoding and decoding.
19. Principle stating messages should be clear and not ambiguous.