Puzzle For Professionals

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Across
  1. 2. A traditional health insurance plan that offers the most freedom in choosing providers
  2. 6. The right to pursue a third party that caused a health insurance loss to the insured
  3. 7. Our Medicare Supplement plan, a portmanteau of "Medical" and "Exchange"
  4. 8. Your share of the costs of a covered health care service, calculated as a percentage of allowed amount for service
Down
  1. 1. A tool used by US health plans to measure performance on important dimensions of care and service (abbr.)
  2. 3. The name of BCBSMA's secure member portal and mobile app
  3. 4. A formal complaint filed by a member
  4. 5. Supplementary services such as physical therapy, lab work, or X-Rays