Across
- 2. / what you receive from management
- 4. / something you expect from each other
- 6. / monthly meeting with supervisor
- 9. / who to call for assistance on trip issues
- 11. / Something you should stay current with each day
- 12. / another name for "this call may be recorded" script
- 13. / what a provider does when they can't complete a trip
- 15. / provider for cabs only, certain plans
Down
- 1. / task per hour are called
- 3. / Something we all need more of
- 5. / one program used for working trips
- 7. / not used for cabs, ambulatory members
- 8. / what is done when no providers can be found
- 10. / trip by wheelchair
- 14. / what should be done in members file for each action