Q Baffles

2. The Sino-japanese word to indicate good change
6. Another name for fish bone diagram (or) cause and effect diagram
8. The process of dividing members of the population into homogeneous subgroups before sampling
10. Who said “The future is ninety days at most or non-existent”?
11. Central Idea of TOM PETERS Quality improvement process is based on?
13. A chart where individual values are represented in descending order by bars, and the cumulative total is represented by the line
14. Who was generally credited with the phrase "Important few and trivial many"
15. 4's' of Fish-bone diagram components- Surroundings, Suppliers, _______, Skill- find the missing 'S'

1. Former US President who evaluated his tasks using the criteria important/unimportant and urgent/not urgent and put in according quadrants
3. An Award which is named after United States Secretary of Commerce, which was started in the year 1987
4. Systematic design methodology using matrix methods to analyse the transformation of customer needs into functional requirements
5. Making fundamental and radical changes in the production system (unlike kaizen)
7. The law which states that "work expands so as to fill the time available for its completion“
9. Discovered and published the works of the truly great Japanese manufacturing genius Shigeo Shingo
12. An agile methodology for managing software projects