QA QUIZ

123456
Across
  1. 3. When doing an appointment recap, we need to mention the appt date, time, visit type, provider, facility, dept and ____.
  2. 5. We confirm this in every call after opening a patient's chart.
  3. 6. This is required to confirm if insurance is active/terminated/mismatch
Down
  1. 1. This needs to be verbally confirmed after running RTE
  2. 2. Appointment preference
  3. 4. This is required prior to scheduling (2 words)