Across
- 3. Verification of Requirements
- 5. Customer Expectations
- 6. Small Step
- 11. Sharing of information
- 14. The "evil" Waste
- 16. Focus on Safety
- 17. Important Measurement
- 19. Customer Promise Date
Down
- 1. Always First
- 2. a task assigned
- 4. Large Step
- 5. Material on Hold
- 7. action to correct
- 8. Input/output
- 9. Better than before
- 10. The last "Why"
- 12. Direction of past results
- 13. A measure of difference
- 15. Organizational Housekeeping
- 18. Visual Indicator