QTC Call CENTER FUN V

4. When you need to get the Claimant over to another dept. you do this.
8. After scheduling any appointment we do this?
10. We must verify these on every call.
13. This removes the appt from the scheduling Tab
14. 1 of the 2 diagnostics providers that we schedule on the website are?
15. These are not claims we are receiving from the VA but they are?
17. Diagnostics should be scheduled after what type of appt.
18. While searching for a GEN appt. and there are CPT codes attached ,what option will you select in APAS?

1. Financial Hardship, Wheelchair, Homeless, Elderly(over85)or serious medical condition.
2. Where can you find the TN LEADERSHIP email address if needed?
3. What has to be submitted for cost associated with travel(parking fees,Tolls or ferries).
5. AUD,PSY,OPH and DEN are these appts.
6. Reimbursement for travel for eligible veterans.
7. FOH,DOL FBI, SSI, RR all go to this department.
9. Anything outside the contractual mileage needs this?
11. If you see INTIAL CONSULTVIA TELEHEALTH who is able to schedule this appt.It's a SS!
12. Independent Medical Opinion
16. Acceptable Clinical Evidence