Quality and Patient Safety

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Across
  1. 2. An alphabet that we use to prevent mistaking sound-alike words or numbers
  2. 3. Be _ to me
  3. 4. An acronym for a limited investigation of a safety event that is less detailed than a Root Cause Analysis (RCA)
  4. 7. What is a progressive escalation tool for when we are getting pushbacks?
  5. 9. Don't _ me
  6. 11. We strive for _ harm
  7. 12. How do we provide complete information when passing the care of the patient to another provider?
  8. 15. _ extends to which the less powerful believe and accept that power is distributed unequally
  9. 17. A method of communication designed to keep patients informed and make them feel heard
  10. 18. _ me
  11. 19. Our electronic safety event reporting system
Down
  1. 1. When a staff member identifies and acts to prevent a harm event
  2. 5. Effective _ is important for zero harm
  3. 6. Our model “Safety _”
  4. 8. A clear and concise method of communication to communicate an issue or concern
  5. 10. High Reliability Organization acronym
  6. 13. Regular departmental meetings where information is shared concisely
  7. 14. An investigation conducted to identify the root causes of a harm event in order to identify appropriate solutions
  8. 16. When we STOP, THINK, ACT, REVIEW, we are taking a _ moment