Across
- 2. Repeatable Way to Perform Job
- 6. Document to Describe Task
- 7. Person that Builds Product
- 9. Drawing with dimensions
- 10. Frontline Quality Person
- 12. Result of Measuring
- 15. Most Defects Found by Customer
- 16. Quick Measurement Device
- 17. How We Measure Process Performance
Down
- 1. Highest Cost of Quality
- 3. The Reason We Are Here
- 4. Check to Make Sure Gage is Good
- 5. Disposition When Part Not Repairable
- 8. Cause of Customer Dissatisfaction
- 11. Quality Culture
- 13. Person Who Designs Product
- 14. First Step in Understanding Job