Across
- 2. statement of expectation (we all have them,9)
- 4. Person covered by health plan (6)
- 7. Creative process performed by group to generate ideas (13)
- 8. National Committee for quality ---------
- 10. Health insurance portability and accountability act (acronym, 5)
- 11. Person certified in quality (Blue ribbon in Gary’s office, 4)
- 13. Number of times a specified event occurs (9)
- 15. Agency for health care administration (acronym, 4)
- 16. The area under study (10)
- 19. Plan do check act (PI cycle)
- 20. Statement of intent (Practice must follow this(6)
- 21. Anyone for whom an organization provides goods or services (8)
- 24. recommended or suggested procedure (9)
Down
- 1. body of facts; information (4)
- 2. A person or group that has an investment, share, or interest in something (11)
- 3. Systematic series of actions directed to an outcome (7)
- 5. Science that deals with the collection,classification, analysis, and interpretation of numerical facts or data
- 6. Together everyone achieves more (acronym, 4)
- 7. Comparing one organization's performance to another (12)
- 9. pastry used to display data (8)
- 12. State health insurance safety net (8)
- 14. ------- is doing it right when no one is looking (see poster in break room, 7)
- 16. Performance Improvement project (acronym,4)
- 17. Critical management skill, ability to motivate people toward a common goal (10)
- 18. Accreditation body for ambulatory healthcare (HCD was accredited by them, 5)
- 22. Exposure to the possibility of loss, injury, or other adverse or unwelcome circumstance (4)
- 23. Healthcare effectiveness data information set (QM is busy during this season)