Quality in Harmony

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Across
  1. 2. Agency for health care administration (acronym, 4)
  2. 4. Health insurance portability and accountability act (acronym, 5)
  3. 10. The area under study (10)
  4. 11. National Committee for quality ---------
  5. 14. Statement of intent (Practice must follow this(6)
  6. 15. Science that deals with the collection,classification, analysis, and interpretation of numerical facts or data
  7. 16. Anyone for whom an organization provides goods or services (8)
  8. 19. body of facts; information (4)
  9. 20. Performance Improvement project (acronym,4)
  10. 21. Comparing one organization's performance to another (12)
  11. 23. Number of times a specified event occurs (9)
  12. 24. Healthcare effectiveness data information set (QM is busy during this season)
Down
  1. 1. Plan do check act (PI cycle)
  2. 2. Accreditation body for ambulatory healthcare (HCD was accredited by them, 5)
  3. 3. pastry used to display data (8)
  4. 5. Creative process performed by group to generate ideas (13)
  5. 6. recommended or suggested procedure (9)
  6. 7. Critical management skill, ability to motivate people toward a common goal (10)
  7. 8. Person certified in quality (Blue ribbon in Gary’s office, 4)
  8. 9. State health insurance safety net (8)
  9. 10. Systematic series of actions directed to an outcome (7)
  10. 12. Exposure to the possibility of loss, injury, or other adverse or unwelcome circumstance (4)
  11. 13. statement of expectation (we all have them,9)
  12. 15. A person or group that has an investment, share, or interest in something (11)
  13. 17. Together everyone achieves more (acronym, 4)
  14. 18. Person covered by health plan (6)
  15. 22. ------- is doing it right when no one is looking (see poster in break room, 7)