Quality in Harmony

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Across
  1. 3. Affordable Care Act
  2. 5. Person covered by health plan (6)
  3. 10. Health Insurance Portability and Accountability Act (acronym, 5)
  4. 12. National Committee for quality ---------
  5. 13. Person certified in quality (Blue ribbon in Gary’s office, 4)
  6. 14. Performance Improvement project (acronym,4)
  7. 16. A person or group that has an investment, share, or interest in something (11)
  8. 19. Agency for Health care administration (acronym, 4)
  9. 21. Creative process performed by group to generate ideas (13)
  10. 23. ------- is doing it right when no one is looking (see poster in UM/QM break room, 7)
  11. 24. Healthcare effectiveness data information set (QM is busy during this season)
  12. 26. recommended or suggested procedure (9)
  13. 27. Plan do check act (PI cycle)
  14. 28. Together everyone achieves more (acronym, 4)
Down
  1. 1. statement of expectation (we all have them,9)
  2. 2. body of facts; information (4)
  3. 4. Accreditation body for ambulatory healthcare (HCD was accredited by them, 5)
  4. 6. State health insurance safety net (8)
  5. 7. Science that deals with the collection,classification, analysis, and interpretation of numerical facts or data
  6. 8. Comparing one organization's performance to another (12)
  7. 9. Number of times a specified event occurs (9)
  8. 11. The area under study (10)
  9. 15. Statement of intent (Practice must follow this(6)
  10. 17. Critical management skill, ability to motivate people toward a common goal (10)
  11. 18. Systematic series of actions directed to an outcome (7)
  12. 20. Anyone for whom an organization provides goods or services (8)
  13. 22. Exposure to the possibility of loss, injury, or other adverse or unwelcome circumstance (4)
  14. 25. pastry used to display data (8)