Across
- 1. The degree of excellence of a product or service
- 3. Collaborating for quality success
- 5. Meeting regulatory or company standards
- 9. Recording quality procedures
- 11. Ongoing improvement cycle
- 12. Rules to ensure quality and safety
Down
- 2. Making things better
- 4. An official inspection of quality processes
- 6. A series of actions to achieve a goal
- 7. Checking products for defects
- 8. A set of criteria for quality
- 10. The recipient of quality products/services