Across
- 4. Systematic, independent and documented process of examination of a system by obtaining evidence and evaluating through a checklist by a team (5)
- 5. Confirmation, through the provision of objective evidence, that the requirements for specific intended use or application have been fulfilled (10)
- 7. value separating the higher half from the lower half of a data sample (6)
- 10. Part of Quality Management focused on providing confidence that quality requirements will be fulfilled (7,9)
- 12. Overall intentions and direction of an organization related to Quality as formally expressed by top management (7,6)
- 13. System to establish policy and objectives and to achieve those objectives (10,6)
- 14. Non fulfilment of a requirement (3,10)
- 16. Matrix used for action planning format (5)
- 18. Management system to direct and control an orgaization wrt Quality (7,10,6)
- 19. factor that caused a nonconformance and should be permanently eliminated through process improvement(4,5)
- 21. Confirmation, through the provision of objective evidence , that specified requirements have been fulfilled (12)
- 22. Data supporting the existence or verity of something (9,8)
- 23. Demonstrated ability to apply knowledge and skills (10)
- 25. Mathematical tool for process improvement in SQC, first used in Motorola (3,5)
- 26. Fulfillment of a requirement (10)
- 27. Degree to which a set of inherent characteristics fulfils requirements (7)
Down
- 1. Relationship between the result achieved and the resources used (10)
- 2. Coordinated activities to direct and control an organization wrt Quality (7,10)
- 3. Set of inter related or interacting activities which transforms inputs into outputs (7)
- 6. Person or group of people who control an organization at the highest level (3,10)
- 8. a group of employees who meet regularly to consider ways of resolving problems and improving production in their organization (7,6)
- 9. Specified way to carry out an activity or a process (9)
- 11. Recurring activity to increase the ability to fulfil the requirements (9,11)
- 15. Result of a process (7)
- 17. Action to eliminate the cause of a detected non conformity or other undesirable situation (10,6)
- 20. Action to eliminate the cause of a potential nonconformity or other undesirable potential situation (10,6)
- 24. Make as good as new, restoration (6)
