Across
- 10. The design and operation of productive systems
- 11. Common vision that unites an organization, provides consistency in decisions, and keeps the organization moving in the right direction
- 14. Series of activities from supplier to customer that add value to a product or service (supply chain)
- 17. Dividing a job into a series of small tasks each performed by a different worker
- 19. Measure of effectiveness in converting resources into products, generally computed as output divided by input
Down
- 1. Degree to which a nation can produce goods and services that meet the test of international markets
- 2. Standardization of parts initially as replacement parts; enabled mass production
- 3. Managing the flow of information, products and services across a network of customers, enterprises and supply chain partners in order to attain the level of synchronization that will make it more responsive to customer needs while lowering costs, software that plans and executes business processes related to supply chains resilience
- 4. Output/Input
- 5. An emphasis on quality and the strategic role of operations
- 6. production
- 7. A metric used to measure supply chain performance; a set of measures that help managers evaluate performance in critical areas
- 8. High-volume production of a standardized product for a mass market
- 9. Ability to bounce back, change, or adapt in response to a disaster, failure or disruption
- 12. Determining how a firm will compete in the marketplace
- 13. Task that is most central to the operation of a firm; defines the business that a firm is in and is often expressed in a mission statement
- 15. Adaptation of mass production that prizes quality and flexibility; both a philosophy and an integrated system of management that emphasizes the elimination of waste and the continuous improvement of operations
- 16. Activities that a company does best; essential capabilities that create a firm's sustainable competitive advantage
- 18. In operations, the ability to adjust to changes in product mix, production volume, or product and process design