Quality standards

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Across
  1. 3. management coordinated activities to direct and control quality
  2. 6. management managing company practices to reduce environmental impact
  3. 7. resources like labor, materials, and time used in production
  4. 8. Organization for Standardization the body responsible for developing international standards (ISO)
  5. 9. a Japanese philosophy of continuous, incremental improvement
  6. 13. satisfaction the degree to which customers are happy with a product or service
  7. 20. objectives clear, quantifiable targets used to track progress
  8. 21. for purpose suitable and effective for its intended use
  9. 22. Standards globally recognized rules and guidelines for products or systems
  10. 24. management the efficient use and allocation of materials, people, and capital
  11. 25. for certification to formally request assessment against a quality/environmental standard
  12. 26. resources the people working in an organization
Down
  1. 1. specifications detailed documents describing precise technical requirements
  2. 2. management systems structures and processes ensuring consistent product or service quality
  3. 4. improvement ongoing efforts to enhance processes, products, or systems
  4. 5. relationships the collaboration between sellers and buyers to ensure value and trust
  5. 10. sustainable able to maintain ecological balance and minimize harm
  6. 11. required by law
  7. 12. requirements official rules that organizations must follow
  8. 14. institutes national organizations that develop and publish standards
  9. 15. effectiveness how well training programs improve employee performance
  10. 16. raw substances or components used in manufacturing
  11. 17. standards or principles used to judge something
  12. 18. satisfaction (重复) the extent to which customer needs are fulfilled
  13. 19. standards standards that apply to any industry or organization
  14. 23. management the highest level of leadership in an organization